Easy Return

Easy Return

To be sure of the maximum satisfaction of our Customers, we believe it is essential that there is always the possibility to wear the products chosen for a test, and then eventually return them within 14 days of the delivery if you are not satisfied.

Informazioni reso

Easy Return in three steps

1. Complete the form by clicking HERE
2. Wait electronic label and the confirmation by e-mail of the Courier that will pass the day you requested for collection at your home. 
3. Within 72 hours you will receive a refund in the same way you made the purchase.

 

Our "Easy Return" service, valid only in EU Country, has a fixed cost of Euro 12,90 (amount will be retained at the time of refund) and allows you to receive the Courier at home for the collection of items to be returned. To prepare and activate the service, simply fill out the EASY RETURN form.

The courier will send you a email confirm and will pass the day you requested. It is necessary that you use the electronic label that will be sent to you for the return. The exact pick-up time can not be established.

Within 72 hours of receipt of the goods we will refund the amount spent in the same payment method chosen for the purchase and we will also refund the shipping costs that you paid to receive the product. In the case of Bank transfer payment you will be asked your IBAN code in the return form.